Most municipalities have visionary communication strategies, but communication can easily become a time-waster for the staff responsible for answering the public’s questions – possibly many times during the course of a case. And some cases require coordination with other authorities.
LE34’s land surveying expertise and knowledge of digital maps can show the way here, too. Once a municipality has purchased the Borgertip app (for tips from and for the public), it is free for anyone living in the municipality’s area to use.
If someone sees a hole in a road, a broken waste bin, a street light that doesn’t work, or hogweed getting out of hand, they can report it. With just a few clicks, the Borgertip app registers the exact location of the hole in the road, a photo and a brief description. Staff at the town hall see the tip immediately and can respond and coordinate repair of the hole. The reporter of the incident can follow the progress of the municipality’s repair work.
If the tip is about a hole in a road for which the municipality is not responsible, or about hogweed in a natural reserve belonging to the Danish Nature Agency, the Borgertip app will also ensure that both the reporter and the agency are automatically informed.